Facebook has been accused again of doing too little to stop the spread of hate and misinformation, and it may soon be dealing with a legal matter as a result.
The non-profit press freedom group Reporters Without Borders (aka Reporters sans frontières, or RSF) has sued Facebook in France for violating the country’s consumer code with “deceptive” promises to fight hate speech and falsehoods.
The social network claims to offer a “safe” and “error-free” space, RSF argued, but in practice, allows hate and misinformation to spread.
The journalism advocacy group pointed to examples where hate and misinformation were allowed to spread in France. While Facebook says it bans vaccine misinformation, for example, the non-profit First Draft labelled the social media giant as the “hub” of vaccine conspiracies in the country.
It also let COVID-19 conspiracy videos go largely unchecked, according to an AFP study.
RSF further claimed that Facebook had done little to stop hate speech and threats against Charlie Hebdo (target of the 2015 massacre), the TV show Quotidien and the newspaper L’Union. UNESCO had deemed Facebook the “least safe” place for women journalists, RSF added.
There’s no guarantee a case like this will succeed. Facebook may point to new and enhanced tools that help it catch and flag harassment, hate speech and misinformation, not to mention a track record of removing some posts outright.
It’s at least fighting for safety and accuracy, even if it doesn’t thwart everything. The lawsuit may hinge on convincing the court that Facebook could be doing more.
If Facebook is found guilty, it could have repercussions beyond France. As RSF notes, Facebook’s terms of service are similar worldwide, any mandated changes may apply everywhere.
The legal battle by itself might put pressure on Facebook to step up its efforts, or at least to defend its current policies.